The Shelby Township Athletic Club Closing Its Doors Sunday, November 16, 2014
October 20th, 2014
Dear Valued Members:
It is with much regret that we announce that the Shelby Township Athletic Club will be closing its doors. It has been a pleasure to serve the community but current circumstance does not allow us to continue to do so. That being said, STAC does want to thank you for the opportunity to assist in achieving and maintaining your health and wellness goals over the past four years.
The last day of operation will be Sunday, November 16th, 2014. We ask that all prepaid services including personal training, tanning, Kids’ Club, Shake Cards etc. be used over the next month as those will not be eligible for a refund. However, management does want to honor any prepaid membership commitments and asks that any of the following individuals contact management for a prorated refund:
• Any member with a paid in full membership with months outstanding
• Any member who pays a monthly fee for unlimited Kids’ Club Usage (depends on closure date)
• Any member who has paid an enrollment fee of or greater than $99.00 since August 1, 2014 on a single member’s enrollment (not combined total of several members)
How do I go about requesting a refund?
Requests for a refund will be accepted in person at STAC until November 16th, 2014 and over the phone until November 28, 2014. Please see or speak to George, Gina or Tara only. You will need to provide your full name, address, phone number and e-mail address. Management will take your information, review the contract and contact you regarding the possibility of a refund. We will only contact those who have been determined as eligible for a refund. Requests made after the November 28, 2014 deadline will not be accepted.
The last day for automatic billing was October 17th, 2014. All members on automatic billing will have the privilege of enjoying the facility for the remaining days of operation but we are not allowing premature cancellation of any contracts.
Lockers, Merchandise & Equipment:
We ask that all lockers be emptied by Friday, November 14th, 2014. All items that remain in lockers will be donated to charity immediately. Merchandise including STAC gear, supplements and beverages will be discounted and for sale (this does not include protein shakes). Also, the equipment will be sold at discounted prices. If you have interest in the equipment please leave your contact information with the front desk staff so that management can reach out to you.
We thank you for your patronage.
The Shelby Township Athletic Club